A small, senior team. End-to-end ownership. Deep domain knowledge. We build what we design, and we support what we build.
Reid Automation Systems is a specialist engineering consultancy based in Brisbane, Australia. We are a small, senior team — which means every project is handled by the people who actually design and build it, from first brief to final deployment.
We operate across the complete engineering stack: firmware on constrained edge hardware, custom PCB design and assembly, secure cloud-connected APIs, operator-facing web platforms, and the network infrastructure that ties it all together.
Our work is shaped by real engineering workflows and demanding field environments — not generic software templates. We take on projects where depth matters — complex domains, harsh environments, or problems where off-the-shelf solutions simply don't exist.
We also support what we build. Ongoing managed infrastructure and remote support contracts are available for long-term IoT and platform deployments — so your system stays operational well beyond initial handover.
- End-to-end ownership from specification through to deployment and ongoing support
- Domain-shaped solutions built around your workflow, not adapted from generic templates
- Production-grade code designed to last well beyond handover
- The same team that builds the system maintains and supports it
- Retainer, project, and managed support engagements available
- Independent technical advice — we recommend what fits, not what we happen to sell
We take on fewer projects and go deeper. Every engagement gets the full attention of the people actually building it — not a junior team with senior oversight.
We learn the domain before we write the first line of code. Software that fits how engineers, operators, and field teams actually work — not how a developer imagined they might.
Production-grade from day one. Proper authentication, tested under load, deployed with real infrastructure — not a prototype dressed up as a product.
Ongoing managed support contracts are part of how we work. If you need long-term infrastructure management or IoT device support, we offer that as a formal engagement.
We are technology agnostic. We design what fits the problem — not what happens to be in our product catalogue. Our recommendations come from experience, not vendor relationships.
We build for the real world — solar power, intermittent connectivity, extreme heat, and no IT support on-site. If it can't work in the field, it doesn't leave the workshop.
Our fully equipped electronics workshop is the same facility that designs and assembles custom IoT and embedded hardware for client projects — and handles component-level repair and data recovery for individual and business clients.
This means our diagnostic and repair capability is informed by real hardware engineering experience — we understand how boards are designed, what fails, and why. From microscope-assisted SMD rework to chip-off NAND flash reconstruction, we handle most repair and recovery scenarios.
We serve both individual consumers with damaged devices and businesses requiring board-level repairs of commercial or industrial electronics.
Ready to Start a Conversation?
Whether it's a new project, a system that needs support, or a device that needs fixing — we'd like to hear about it.
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